Privacy
Policy

We kindly ask visitors/users of the website to carefully read the privacy policy.

Cocoowa considers the management of your personal data a very serious matter and therefore complies with the current legislation of the Data Protection Authority 2472/97 applicable to personal databases and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR).

Cocoowa is committed to the full implementation of the applicable legislation and European regulations, taking into account the adoption of appropriate technical and administrative measures to protect personal data.

Browsing our website

You can browse our website without providing any personal information.

Cocoowa collects personal information from its visitors/users only when they voluntarily provide it.

Special care is taken for data collected with the help of cookies (read more in the Terms & Conditions). Due to the frequent and rapid changes in technology and the respective efforts of the legislator to keep up with these changes, Cocoowa is committed to inform you of any modification to its personal data management policy.

In case of disagreement of the visitor/user with this policy, the visitor/user must stop and avoid browsing the website.

Data retention and processing principles

Cocoowa is committed to making every effort to safeguard the personal nature of your information. Therefore, it cannot transfer them to any third party (natural or legal) for any reason except in cases where provided by law and exclusively to the competent authorities.

Minor visitors have access to our services only with the consent of their parents or guardians, and in case of submission of personal data by minors, Cocoowa will immediately delete all relevant information.

The visitor/user may at any time contact the administrators of the website at hello@cocoowa.com to find out if there is a record of his/her data, and may change it and remove it from the lists whenever he/she wishes.

Cocoowa keeps records of users’ personal information solely for financial, tax and communication purposes. It may, in the context of the continuous improvement of its services and information, process, under strict conditions of confidentiality and anonymity, part or all of the data you have sent for statistical and financial purposes.

The personal information we collect

Information stored automatically – cookies

Cocoowa uses “cookies” to facilitate the use of our website. Cookies are small data/text files that are stored on your computer’s hard drive by your browser and are necessary for the use of our website.

We use cookies to better understand your use of our website and to provide you with a better navigation experience.

Cookies help us, for example, to determine whether you have already visited a page on our website. Cookies can also tell us if you have visited our website in the past or if you are a new visitor.

The cookies we use do not store personal data or personal information that is capable of leading to the identification of the person to whom they relate and that has been collected in another way.

If you do not wish to have information collected through cookies, please configure your internet browser to delete all existing cookies from your computer’s hard drive, block all cookies in the future and receive a warning before a cookie is stored (read more in our Terms & Conditions).

Newsletters

Cocoowa periodically sends newsletters to its registered users, depending on their interests.

The newsletter service is provided through Mailchimp (automated communication platform).

We provide the Newsletter service to those visitors/users who wish to receive it, after they have filled in a form with their e-mail and/or their full name, if they want it and only then.

In this way, visitors / users subscribe to the Newsletter service without this in any way implying that they acquire intellectual property rights, which in any case are protected by the relevant provisions of Greek law and international conventions and belong exclusively to the company.

In each newsletter you receive through the automated platform Mailchimp you have the possibility to unsubscribe or update your personal data with a link at the end of the e-mail.

Cocoowa reserves the right to remove any recipient from the newsletter lists without justification.

The administrators of the European Standard make every effort to ensure the proper functioning of the newsletters, but it is always possible that technical or organisational problems may occur.

For any issue that may arise and for any relevant information on the operation of the newsletters, please contact us at hello@cocoowa.com.

Messages via contact form

You can submit your message to Cocoowa either through the general contact form or through specially designed contact forms located on the websites of the services.

By submitting your message through any of the communication forms to Cocoowa, you accept these terms regarding the use of your personal data (name and e-mail) on behalf of the European Standard.

Cocoowa undertakes not to use this data for marketing purposes nor to transfer it to third parties.

IP Addresses

Cocoowa can trace the IP address through which the computer or any other electronic device accesses the Internet and subsequently the European Standard, and this data is used for statistical purposes.

In cases where your browser requests permission to download your location from our website, this information is used to provide more personalized information.

In any case, your permission can be revoked at any time by changing your browser settings.

If you choose not to provide this permission, you may not be able to access certain services of the European Standard.

Hyperlinks

By means of appropriate links within the European Standard, it is possible to access third-party websites.

The placement of these links has been made with the sole purpose of facilitating visitors/users during their browsing on the Internet.

It is in no way an indication of acceptance or approval of the content of the linked websites.

Each link leads to a different website, the browsing of which is subject to the terms of use of this website.

Cocoowa is not responsible for the content and the privacy policy of the linked website.

Access using the links provided to the website in question is at the sole risk of the user.

Storage period of your data

The data provided by you will be kept/stored by us only for as long as necessary to fulfil the purpose for which you have provided us with your data and in compliance with the applicable legal provisions.

You may withdraw your consent at any time with effect for the future.

Contact, request for information, withdrawal of consent, blocking, deletion

You may, at any time and without charge, object to the use of your personal data for the future, request their complete deletion, or request information about the data stored by us about your person or their correction.

You can e-mail us with your request at hello@cocoowa.com or use the general contact form on our website.

Personal Data Security

Cocoowa recognizes as a matter of major importance the issue of data and transaction security and for this reason all the necessary organizational and security measures are taken and the most appropriate technical mechanisms for the protection of content are applied, with the aim of providing the safest possible environment for users, in accordance with the relevant legislative provisions.

Cocoowa protects visitors/users from any data interception with the SSL-256 bit encryption method. The encryption applies to all stages and all procedures of transaction and sending of personal data-elements.

Through its designers and administrators, it takes every possible action towards the development, updating and improvement of the services provided and the website in general.

However, there is always the possibility that errors / malfunctions / interruptions may occur in the content of the website and/or that viruses or other harmful software (malware) may appear either on the website or on its server.

Updating and modification

The Company reserves the right to modify / update individual sections of this Policy without obligation to inform you in advance. Please always read the Personal Data Protection Policy before using our website in order to be informed of the current version of the Policy, in case any amendments or updates have been made.

Last update of the Privacy and Personal Data Protection Policy: July 2022